Our Services
HOM contracts with nonprofit and public agencies to administer the rental assistance and related housing program operations of Permanent Supportive Housing (PSH), Rapid Re-Housing (RRH), and other permanent housing programs for vulnerable individuals and families experiencing homelessness and housing instability.
HOM partners with the Los Angeles Homeless Services Authority (LAHSA) and non-profit service providers to administer the Time-Limited Subsidies (TLS) program. TLS provides short- to medium-term rental assistance and stabilization support for households exiting homelessness, helping participants maintain housing and transition toward long-term independence.
HOM services include:
- Approve tenancy in compliance with LA County Fair Market Rent and rent reasonableness standards
- Perform rent calculations and determine participant rent share using progressive assistance guidelines
- Conduct annual Housing Quality Standards (HQS) and habitability inspections
- Facilitate lease execution between tenants and landlords, including required LAHSA addenda
- Execute subsidy contracts with landlords and process monthly payments
- Pay approved application fees, security deposits, and other move-in costs
- Assist participants with utility setup and eligible deposit payments
- Act as liaison between landlord and service providers for tenancy-related issues
- Process eligible damages or vacancy loss
HOM LA contracts with nonprofit partners and the Los Angeles Homeless Services Authority (LAHSA) to administer Permanent Supportive Housing (PSH) programs. The rental assistance provided by these programs supports low-income households who are homeless and have a disabling condition.
HOM services include:
- Determine income eligibility for participants referred through the Coordinated Entry System (CES)
- Service partners verify homeless status and program-specific eligibility
- Conduct orientations or briefings for new participants
- Approve tenancy based on LA County Fair Market Rent and rent reasonableness standards
- Perform rent calculations and eligibility determinations per HUD and LAHSA guidelines
- Facilitate lease execution between tenants and landlords
- Execute Housing Assistance Payment (HAP) contracts with landlords
- Pay approved application fees and security deposits
- Assist with utility setup
- Calculate tenant rent (30% of adjusted income) and process monthly HAP payments to landlords
- Act as liaison between landlord, tenant, and supportive service providers
- Service providers deliver client-centered, wraparound supportive services to participants
- Perform interim and annual re-certifications and rent adjustments
- Conduct annual and habitability inspections in accordance with Housing Quality Standards (HQS).
- Assist with lease renewals
- Perform move-out inspections and process landlord claims for damages or vacancy loss
- Process program terminations in compliance with HUD, LAHSA, and California regulations
HOM partners with PATH, the Los Angeles County Affordable Housing Solutions Agency (LACAHSA), and non-profit service providers to support Homelessness Prevention services in Los Angeles County. Through this work, HOM helps administer rental and financial assistance for households at risk of homelessness, ensuring that prevention resources are processed accurately, documented properly, and delivered quickly to stabilize housing.
HOM Homelessness Prevention services include:
- Review household eligibility documentation and referral materials submitted by service providers
- Confirm that requested assistance is eligible, allowable, and properly documented
- Process approved rental assistance, utility payments, deposits, and other eligible housing stabilization costs
- Disburse payments directly to landlords, utility providers, and approved vendors
- Maintain secure participant-level records for assistance payments and documentation
- Track financial assistance by household, funding source, assistance type, and program caps
- Apply internal controls to prevent duplicate, improper, or excessive payments
- Conduct monthly reconciliation of payment transactions and assistance balances
- Provide monthly fiscal reports and invoices with required supporting documentation
- Maintain audit-ready files and support monitoring, review, and compliance activities
- Coordinate with PATH and service providers to resolve documentation issues and payment questions
- Support timely, transparent communication around program operations, fiscal status, and compliance requirements
