How to Recognize an Employee Who Went Above and Beyond at HOM
At HOM, our people make the mission possible. Every day, HOM employees — our "HOMies" — demonstrate compassion, professionalism, and a deep commitment to helping individuals and families achieve housing stability. Whether you are a client, landlord, partner, or community member, you may have experienced a moment when a HOMie went above and beyond. That's why we created a simple way for you to recognize an employee and share your experience.
This quick guide explains what it means to be a HOMie, why recognition matters, and how you can recognize a HOM employee who made a difference.
How to Recognize a HOMie
Recognizing a HOMie is quick and easy:
- Visit the Recognize an Employee page on the HOM website
- Select the HOM team member you'd like to recognize
- Optionally provide your name, title, and organization (or submit anonymously)
- Describe the service you received
- Submit the form
Once submitted, you'll receive confirmation that your recognition was successfully sent.
Recognition can come from clients, landlords, partners, or community members.
Why It Matters
Employee recognition is a key part of HOM's culture. Taking time to recognize an employee helps:
- Reinforce exceptional service
- Encourage employees to go above and beyond
- Strengthen a people-centered workplace
- Support leadership decisions around recognition points and awards
Every submission helps HOM celebrate the individuals who bring our mission to life.
Who Can You Recognize?
If a HOM employee has made a positive impact on your experience, that is reason enough to recognize them. Recognition can come from clients, landlords, partners, or community members.
You might consider recognizing:
- Housing Specialists: Housing specialists often guide individuals through permanent supportive housing and complex systems. Their patience, advocacy, and persistence can be life changing.
- Housing Inspectors: Housing inspectors help maintain safe, compliant housing. You may want to recognize an employee who conducted a respectful inspection or helped resolve a critical issue.
- Landlord Support Team: Our dedicated landlord support specialists and property account specialists often go the extra mile to answer questions, solve problems, and strengthen partnerships.
- Supervisors and Program Leaders: Supervisors may step in during challenging situations, provide timely solutions, or ensure you receive the support you need.
No matter what the role is, outstanding service is always worth recognizing.
What Happens After a Submission?
All submissions are reviewed by HOM's executive team and play an important role in how employees are celebrated.
When you recognize an employee:
- Your recognition helps ensure great work doesn't go unnoticed.
- Leadership gains insight into employee impact and service quality.
- They may earn recognition points redeemable for rewards.
- Your feedback may influence quarterly staff awards.
What to Write
When recognizing an employee, consider:
- Being specific about what they did
- Sharing how their actions helped you or others
- Highlighting qualities like compassion, professionalism, or responsiveness
- Honest, thoughtful feedback is always appreciated
Recognition Is Part of Our Culture
HOM is proud to be a top company to work for, and that starts with a culture of appreciation. When you recognize an employee, you help strengthen our teams, partnerships, and communities.
If a HOM employee made a difference in your journey, we encourage you to recognize an employee today. Your words help us celebrate the HOMies who make an impact every day.
