HOM Instructional Content

There are a few activities that happen annually in our Permanent Supportive Housing programs.  Participants must recertify their ongoing eligibility for assistance in the programs and units must be inspected and meet Housing Quality Standards (HQS) annually.  Another annual activity is the lease renewal process.  HOM facilitates the annual lease renewal process between our participants and landlords.  Did you know that the average tenancy in our Permanent Supportive Housing programs is 2.5 years?  Stable tenancies are a goal for all of us, so let’s [...]

Communication is the single most important aspect of conducting any business. We can’t accomplish our collective goal of providing safe, quality housing to people without doing it often and well. Our role puts us right in the middle of multiple parties in the housing process: participants, case managers, and landlords. We’re a bit like air traffic controllers, directing traffic and ensuring we all make it home. We want to make sure you’re aware of the best ways to find the right people to speak [...]

This month, we focus on the initial HQS inspection process. First, a quick reminder that this blog post is part of a series just for our landlords.  So far, we’ve provided a primer on our Permanent Supportive Housing and Rapid Rehousing programs, how to process move-outs and damage claims in the programs, the benefits of direct deposit and the launch of Padmission, our new web-based housing search platform.  Be sure to check out the older posts if you’ve missed any and share them with [...]

This month's topic is on how we process an ownership change.  Before we get to that, we hope you’re enjoying this monthly blog series for landlords. So far, we’ve provided a primer on our Permanent Supportive Housing and Rapid Rehousing programs, how to process move-outs and damage claims in the programs, the benefits of direct deposit and the launch of Padmission, our new web-based housing search platform.  Be sure to catch up on the series if you’ve missed any and share them with your [...]

Checks are so 20th century. Did you know that 73% of the landlords that participate in the HOM housing programs receive their housing assistance payments via ACH?  An Automated Clearing House (ACH) is an electronic funds-transfer system run by the National Automated Clearing House Association (NACHA).  This system makes receiving your rent extremely fast and easy, with same-day settlement of most, if not all, ACH transactions. When you receive your housing assistance payment(s) via ACH, we also send a detailed itemization to you via [...]

We don’t have to tell you that tenants don’t always leave their units in pristine condition when they move out. You understand that this is part of the business. The good news is that most of the housing programs that we operate allow us to cover some amount of tenant-caused damages, unpaid rent and even vacancy loss. There is a process and some limitations, so let’s review. Programs and Damage Claim Features     Permanent Supportive Housing (PSH) Programs Rapid Re-Housing (RRH) Programs Tenant-Caused Damages [...]