Our Services

HOM operates Permanent Supportive Housing (PSH), Rapid Re-Housing (RRH) and other permanent housing programs for vulnerable individuals and families experiencing homelessness and housing instability.

 

HOM contracts with non-profit partners to provide rental assistance administration and related program operations for their Permanent Supportive Housing (PSH) programs. HOM services include:

  • Determine initial income eligibility for new program applicants
    • Non-profit supportive service organization partners determine eligibility for homeless status and any other program-specific eligibility criteria
  • Conduct program orientations or briefings for new program participants
  • Issue voucher or “Ticket” for housing assistance and housing search assistance
  • Approve requests for tenancy approval
  • Perform gross rent calculations and determination of rent eligibility (Fair Market Rents)
  • Perform rent reasonableness determinations
  • Conduct Housing Quality Standards (HQS) inspections
  • Facilitate lease execution between tenants and landlords
  • Execute Housing Assistance Payments (HAP) contracts with landlords
  • Pay application fees, refundable security deposits and other required fees for move-ins
  • Assist participants with turning on any required utilities and pay required utility deposits
  • Calculate Tenant Rent (30% of tenant’s adjusted monthly income) and Housing Assistance Payment (HAP)
  • Monthly payment of HAP to landlords via direct deposit with e-mail of payment itemization
  • Act as liaison between landlord, tenant, and supportive services providers for tenancy-related issues
    • Service provider partners provide client-centered, wrap –around supportive services to tenants in their homes and in the community
  • Perform interim and annual re-certifications of program participants’ eligibility and ongoing assistance levels
  • Perform annual and special HQS inspections for all program participants
  • Assist tenants in renewing leases annually or providing written notices to vacate to landlords
  • Perform move-out inspections at the end of all assisted tenancies
  • Process and pay landlord claims for reimbursement for move-out charges/damages and/or vacancy loss
  • Process program terminations
 

HOM contracts with non-profit and public partners to provide the first two core components of Rapid Re-Housing (RRH) programs: 1) Housing Identification and 2) Rent and Move-In Assistance. These services closely align with our core expertise of tenant based rental assistance administration.  HOM services include:

  • Conduct program orientations or briefings for new program participants
  • Issue financial assistance authorization and provide housing search assistance
  • Approve requests for tenancy approval
  • Perform gross rent calculations and determination of rent eligibility (Fair Market Rents)
  • Perform rent reasonableness determinations
  • Conduct habitability standards or Housing Quality Standards (HQS) inspections
  • Facilitate lease execution between tenants and landlords
  • Execute Rental Assistance contracts with landlords
  • Pay application fees, refundable security deposits and other required fees for move-ins
  • Assist participants with turning on any required utilities and pay required utility deposits
  • Coordinate with supportive services provider partners on subsidy calculation
  • Monthly payment of rental assistance to landlords via direct deposit with e-mail of payment itemization
  • Act as liaison between landlord, tenant, and supportive services providers for tenancy-related issues
    • Service provider partners provide client-centered, wrap –around supportive services to tenants in their homes and in the community
  • Perform interim re-certifications of program participants’ eligibility and ongoing assistance levels
  • Process and pay landlord claims for reimbursement for move-out charges/damages and/or vacancy loss
  • Process program terminations
 

HOM contracts with Arizona Behavioral Health Corporation to administer their Mainstream Housing Opportunities for Persons with Disabilities Program.  The Mainstream Program provides rental assistance through Section 8 Housing Choice Vouchers to very low-income, disabled households. The purpose of the program is to expand residential choice for Mainstream households while promoting fair housing, ensuring safe and affordable housing, and encouraging self-sufficiency efforts by participant households.  HOM services include:

  • Maintenance of the program waiting list, including public notice of opening and closing the list and periodic conducting of the waiting list lottery
  • Determine initial eligibility for new program applicants
  • Conduct program orientations or briefings for new program participants
  • Issue voucher for housing assistance and housing search assistance
  • Approve requests for tenancy approval
  • Perform gross rent calculations and determination of rent eligibility (Fair Market Rents)
  • Perform rent reasonableness determinations
  • Conduct Housing Quality Standards (HQS) inspections
  • Facilitate lease execution between tenants and landlords
  • Execute Housing Assistance Payments (HAP) contracts with landlords
  • Calculate Tenant Rent and Housing Assistance Payment (HAP)
  • Monthly payment of HAP to landlords via direct deposit with e-mail of payment itemization
  • Perform interim and annual re-certifications of program participants’ eligibility and ongoing assistance levels
  • Perform annual and special HQS inspections for all program participants
  • Assist tenants in renewing leases annually or providing written notices to vacate to landlords
  • Perform move-out inspections at the end of all assisted tenancies
  • Process program terminations
  • Monthly submissions to HUD’s PIC and VMS systems
  • Annual budget preparation and year end settlement process
  • Financial and voucher utilization monitoring
  • Maintenance of Administrative Plan
  • Section Eight Management Assessment Program (SEMAP)