Team

Welcome to the HOM team. This page will help you find the right team member to assist you. You can also click on a team member below for their contact information, program assignments, caseloads and a brief bio.

AllABC Housing ProgramsUMOM Housing ProgramsA New Leaf Housing ProgramsCommunity Bridges Housing ProgramsNative American Connections Housing ProgramsCity of Phoenix Housing ProgramsInspectionsOwner SupportTraining and Quality ControlAdministrativeSupervisorsExecutive
Housing Specialist

Alyssa Weist

Alyssa brings a combination of 9 years of experience as a property manager in the affordable housing field. She has overseen various communities as an on-site manager and regional manager including, Low Income Housing Tax Credit (LIHTC), multi-family communities, and HUD senior housing. Most recently, Alyssa worked for a non-profit organization and partnered with various community agencies to help end homelessness. She’s excited to begin her career as a Housing Specialist for HOM, Inc., and looks forward to helping make a difference and end homelessness in Arizona. Alyssa is currently finishing her Associates degree in Business Management.

Alyssa is an Arizona native, a mom of two sons, two step-daughters and two fur babies. In her free time, she enjoys spending time with her family, reading, going to the movies, cooking, being active outdoors, and volunteering with her local Little League.

Email:alyssa@hominc.com

Direct:602.296.6581

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: J, Ma-Mc

Housing Specialist

Angela Ciavattone

Angela joined the HOM, Inc., team in December of 2018, as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Angela became a Certified Occupancy Specialist in 2012 and comes to HOM, Inc., with over five years of housing experience as a Property Manager for low income housing in Dubuque, Iowa. Angela believes that everyone deserves a place to call home and is excited to be an intentional part of the process of helping others to obtain and retain safe and affordable housing.

Angela was born in Detroit, Michigan and is very proud of her Motor City roots. She and her husband of nearly 30 years have four children, a grandson, two grand kitties, the world’s best Goldendoodle, and a couple more well-loved critters. In her spare time she enjoys taking road trips to explore new places, visiting family and friends, cooking, reading, encouraging others through written word, attending concerts and cheering on her favorite sports teams including the Detroit Red Wings, Detroit Tigers, Detroit Lions and Iowa Hawkeyes with her family.

Email:angela@hominc.com

Direct:602.507.6739

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: C, Z

Chief Operations Officer

Brian Petersen

Brian began his career at HOM as a Housing Specialist in October 2001 following his recruitment from the real estate and property management industry. Brian obtained his real estate license in 1999 at the start of his career in housing. As a Regional Property Manager for a small property management firm, Brian managed multiple properties throughout Maricopa County and gained valuable experience in the implementation and compliance with the Arizona Residential Landlord and Tenant Act. This experience provided Brian with a foundation that has proven to be beneficial as he transitioned his career into the administration of permanent housing solutions for individuals and families experiencing homelessness.

While serving as a Housing Specialist at HOM, Brian gained valuable insight as he worked with participants, landlords, and service provider partners to end homelessness and retain permanent housing for individuals and families.

In 2005, Brian was promoted to the position of Operations Manager at HOM where he was responsible for program staff supervision and housing program administration. In that same year, he completed his Bachelor’s Degree in Business Administration. Brian’s business education proved to be a compliment to his experience as a Housing Specialist, preparing him to be a highly effective supervisor and program administrator. During this time, Brian also served as a member and later Chairperson of the Professional Development Committee for the Arizona Chapter of NAHRO.

Brian continued his education and completed his Master’s in Business Administration (MBA) in the spring of 2010. In that same year, Brian became the Chief Operations Officer (COO) at HOM and continues to serve in that capacity. During Brian’s tenure as COO, HOM has experienced significant growth in new partnerships and lines of business. Brian was instrumental in guiding the organization through this period of growth and executing on the company’s vision to expand its impact in ending homelessness in Maricopa County. Brian developed strong partner relationships and worked to hold the organization true to its core values of customer service, integrity, leadership, and excellence.

Brian has enjoyed opportunities to serve in his community and work with partners in several valuable community initiatives. In 2011, Brian participated in the community’s first Supportive Housing Institute which resulted in the completion of a Permanent Supportive Housing (PSH) development in Desert Leaf Apartments with A New Leaf. He has also worked with community partners in developing industry standards as part of the Permanent Supportive Housing Work Group.

Brian was honored to work with multiple community partners as part of Project H3 Vets to develop and implement a plan to house the community’s most vulnerable and chronically homeless Veterans. Following the success of the initiative, Brian acted as a community mentor for the 100,000 Homes Campaign at Rapid Results Boot Camps throughout the country, providing peer coaching and facilitation to several communities in their efforts to end chronic homelessness among Veterans.

Brian is a member of the Arizona chapter of the National Association of Housing and Redevelopment Officials (NAHRO), and he has received certification from NAHRO for Section 8 Eligibility and Rent Calculation. Brian has also obtained certification for Housing Quality Standards (HQS) inspections from Nan McKay.

Brian is married and has five children. With a family that size, there is no free time. But, he is an avid sports fan, enjoys spending time with his family, and coaching baseball. Brian regularly looks for opportunities to serve his family, friends, and community.

Email:brianpetersen@hominc.com

Direct:602.507.6729

Housing Inspections Supervisor

Dan “Zach” Zachman

Zach started at HOM, Inc., in August of 2017 as a Housing Specialist. In a return to his roots, Zach then transferred to the role of Housing Inspector as of November 1, 2017 and became our Housing Inspections Supervisor in January 2020.

Zach is extremely new to HOM, Inc., but not to the housing industry. He brings with him years of experience as an HQS Inspector for the Housing Authority of Maricopa County. He is very excited to begin his career as a Housing Specialist for HOM, Inc., and looks forward to helping make a difference and end homelessness in Arizona.

Zach is a veteran with nine years of service and has been married for 17 years with two daughters. In his free time, Zach is a full-time college student working towards his bachelor in Business Management and is a Director and Head Coach for a West Valley volleyball club. His motivation for everything he does is SERVANT LEADERSHIP and feels everyone is worthy of a cause.

Email:dan@hominc.com

Direct:602.507.4208

Supervises Team Members:Inspections Department

Housing Specialist

Dawn Busch

Dawn joined HOM, Inc. as a Housing Specialist in September 2019. Her responsibilities consist of assisting clients, providers and landlords with initial move-in, unit transfer, annual recertifications, and other housing needs.

Dawn has worked in the housing industry for (15) fifteen years. She started in New Jersey as a Resident Services Coordinator, assisting seniors to find services that could help them live on a restricted income. Dawn also worked as a Property Manager for a complex designated by HUD as Section 202 Supportive Housing for the Elderly. For the past (7) seven years, Dawn has been a Community Manager for Low Income Housing Tax Credit (LIHTC) Properties. She moved to Arizona in December 2016 and continued working as a Community Manager for LIHTC properties. As a community manager, Dawn partnered with various housing programs and providers to help end homelessness. She is excited to continue the work of ending homelessness as a member of the HOM, Inc. team.

Dawn is a mother of two fur babies, a Yorkie and Silkie Terrier. She enjoys spending time with her family, traveling and attending concerts and comedy shows with her fiancée.

Email:dawn@hominc.com

Direct:602.507.4164

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: B, E

Housing Specialist

Denise Gonzalez

Denise started at HOM, Inc., in February 2020, as a Housing Specialist.  Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Denise is new to HOM, Inc., but not to the housing industry.  She brings a combination of 10 years of experience as a Housing Counselor for non-profit organizations that strived to maintain neighborhood stabilization. She has worked with several programs during her tenure as a Housing Counselor with services designed to help individuals and families reach financial fitness, identify affordable housing, maintain housing stability, and develop an individualized financial action plan.  She also helped home buyers and owners with pre-purchase home ownership counseling, mortgage delinquency counseling, and pending foreclosure counseling. She’s excited to begin her career as a Housing Specialist for HOM, Inc. and looks forward to helping make a difference and end homelessness in Arizona.

Denise is a mother of three children.  In her free time, Denise enjoys spending time with her family, traveling, cooking, baking, watching basketball and soccer.  She is passionate about volunteering at St. Vincent De Paul and making a positive impact in her community.

Email:denise@hominc.com

Direct:602.296.6588

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: S-SN, U and V

Housing Specialist

Erin Cochran

Erin started at HOM, Inc., in March 2020, as a Housing Specialist.  Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Erin is new to HOM, Inc., but not to homeless services.  She brings a combination of 12 years of experience in client services and advocacy.  She started as a Client Care Coordinator at the Human Services Campus in 2013 before helping develop and implement a variety of service training for the Arizona Coalition to End Homelessness (now known as the Arizona Housing Coalition).  While at the Arizona Coalition to End Homelessness, she helped organize their annual conference, a statewide conference focused on best practices in affordable housing and ending homelessness. She’s excited to begin her career as a Housing Specialist for HOM, Inc., and looks forward to continuing to help bring an end to homelessness in Arizona.

In her free time, Erin enjoys spending time with her dog, Sadie, and they can often be found exploring every park and dog-friendly patio in central and downtown Phoenix. She also enjoys spending time with friends, traveling, reading, listening to true crime podcasts, and binging documentaries and cooking shows on Netflix.

Email:erin@hominc.com

Direct:602.296.6590

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: L and T

Housing Inspector

Hosea Steele

Hosea joined HOM, Inc., in October of 2017 as a Housing Specialist. In October 2018, Hosea made the move to Housing Inspector.

Hosea brings with him years of experience in property management. This experience included working with various HUD Programs to provide housing for individuals and families exiting homelessness. He is very excited to begin his career as a Housing Inspector for HOM, Inc., and looks forward to helping make a difference to end homelessness in Arizona.

In his free time, Hosea enjoys spending as much time possible with his family. He also spends his free time cheering on and supporting the Los Angeles Dodgers and Chicago Bears.

Email:hosea@hominc.com

Direct:602.507.6742

Housing Programs Supervisor

Janet Flores

Janet started with HOM, Inc., in April of 2015 as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications and other housing needs.

Although very new to HOM, Inc., Janet is not new to the housing industry bringing with her over 6 years of HUD housing program experience. She has held Housing Specialist positions in the Housing Choice Voucher program and Homeless Prevention and Rapid Rehousing (HPRP) program with the San Diego Housing Commission. Janet also worked on ending homelessness among Veterans as a Housing Program Representative for the HUD-VASH Program at the City of Phoenix Housing Department.

Janet was born and raised in San Diego, California and moved to Arizona in 2014. She lives in Phoenix with her husband and two sons. Janet enjoys spending time at the baseball fields with her boys, traveling and reading.

Janet is extremely excited to be a part of the HOM, Inc. family. She looks forward to being active in an organization that believes in giving a hand up!

Email:janetflores@hominc.com

Direct:602.507.6976

Supervises Team Members:Leah Bond, Joselyn Wilkinson, Marketta Morris, Kendall Yee

Housing Inspector

Jarrod Brown

Jarrod joined HOM, Inc., in May 2019 as a Housing Inspector.  His primary responsibilities include performing initial move-in inspections, annual inspections, special inspections and home visits to ensure participating units meet Housing Quality Standards.

As a new member to the HOM, Inc., family, Jarrod is looking forward to this great opportunity to learn and work with some amazing people. When he first learned of this position, there was no doubt in his mind that he wanted to join our great team.  Helping others and making a difference in people’s lives has long been a major goal for him.  He is excited for the opportunity to help individuals and families who are trying to live better lives and beat homelessness.

Born and raised in Arizona, Jarrod is very familiar with Maricopa County, especially with the Phoenix Metropolitan area. He loves game nights with family and friends, traveling, watching or participating in sporting events and the occasional movie night.

Email:jarrod@hominc.com

Direct:602.507.6747

Housing Specialist

Jennifer Pimienta

Jennifer started at HOM, Inc., in January 2018, as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Jennifer is new to HOM Inc., but not to the housing industry. She has worked in the housing industry for the last 18 years as Community Manager at Low Income Housing Tax Credit (LIHTC) properties. With her prior communities, she was able to offer housing to low income households and partnered with various housing programs and providers to help end homelessness. This is when Jennifer noticed the need to help others in their housing needs that was lacking in the industry. She is excited to begin her career at HOM Inc., and is looking forward to making a difference and helping to end homelessness throughout the Valley.

Jennifer is a mother of five children and one fur baby. In her free time, Jennifer loves spending time with family and friends, cooking, traveling, watching movies, lending a helping hand and attending sporting events.

Email:jennifer@hominc.com

Direct:602.507.4207

Programs:Community Bridges PSH | ABC PSH Programs

Caseload:All CBI PSH | ABC Participants w/Last Names: O, Q, X & Y

Housing Specialist

Joe Baker

Joe started at HOM, Inc. in April 1999. Joe started as our Administrative Assistant and moved to the position of Occupancy Clerk shortly thereafter. Joe spent four years in the Occupancy Clerk position where she honed her skills in working with program participants and landlords concerning lease renewals, telephone service and other aspects of the program. In 2005, Joe accepted the challenge of the Housing Specialist position.

Joe’s responsibilities include assisting clients with initial move-in, unit transfers, annual recertifications and other housing needs.

Joe was born in Crockett, Texas, but has lived in Arizona for the past 50 years. She volunteers for the First Food Bank Organization and the American Diabetes Association. She is an avid reader; she loves to cook in her spare time and enjoys spending as much time as possible with her grandchildren.

Email:joebaker@hominc.com

Direct:602.507.6731

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: A, D, L

Housing Inspector

Jonah Gerle

Jonah started at HOM, Inc., in December of 2019 as a Housing Inspector. His primary responsibilities include performing initial move-in inspections, annual inspections, special inspections, and home visits to ensure participating units meet Housing Quality Standards.

Jonah is very new to HOM, Inc., but comes from a single-family property management company in Scottsdale, Arizona. His experience includes the coordination and management of service-related issues for a portfolio of over 2,000 homes. He also spent 5 ½ years volunteering for a local police department with various responsibilities from administration support to fleet management. He is eager to begin his career as a Housing Inspector for HOM, Inc., and looks forward to helping make a difference in ending homelessness.

Born and raised in Arizona, Jonah is very familiar with the Phoenix Metropolitan area. He enjoys going out with friends and family, spending time with his dog, Maverick, and camping in northern Arizona.

Email:jonah@hominc.com

Direct:602.296.6580

Housing Inspector

Jonathan Figueroa

Jonathan started HOM, Inc., in December of 2019 as a Housing Inspector. His primary responsibilities include performing initial move-in inspections, annual inspections, special inspections and home visits to ensure participating units meet Housing Quality Standards.

Jonathan is new to HOM, Inc., and to the housing industry. He brings with him years of experience of leadership as a demolition foreman and shipping and receiving manager. He is very excited to begin his career as a Housing Inspector for HOM, Inc. Jonathan looks forward to helping make a difference and ending homelessness in Arizona.

Jonathan has been married for 3 years with one daughter. In his free time, Jonathan loves playing volleyball and is a Head Coach for a West Valley volleyball club. His motivation for everything he does is watching and helping people grow.

Email:jonathanf@hominc.com

Direct:602.507.6730

Housing Specialist

Joselyn Wilkinson

Joselyn started at HOM, Inc., in January 2019, as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, holding briefings, and other housing needs. Joselyn is new to HOM, Inc., but not to the housing industry. She brings a combination of 16 years of experience in social services and 3 years as a Housing Specialist. She has worked with several programs during her tenure as a Housing Specialist; including Nan McKay and Associates, the Housing Authority of Maricopa County and City of Phoenix Housing Department. Joselyn started her housing career with Nan McKay and Associates in the Housing Choice Voucher Program in El Cajon, California. This is where she discovered her passion for housing and making a difference in the lives of others through affordable housing. She’s excited to begin her career as a Housing Specialist for HOM, Inc., and looks forward to helping make a difference to end homelessness in Arizona. Joselyn is an Army brat and has lived in many different states in her lifetime. She believes this lifestyle has afforded her several qualities such as; strong communications skills, showing empathy and good judgement. It is also her core belief to treat others with dignity and respect. She is a dedicated mother to her children. In her free time, Joselyn enjoys the simple things in life with her family being the center of her happiness, she also enjoys reading, music and cooking.

Email:joselyn@hominc.com

Direct:602.507.6743

Caseload:AZ Military Family Relief Fund | Phoenix HUD-VASH Lease-Up | Phoenix HCV Lease Up

Administrative Specialist

Kathy O’Donnell

Kathy joined HOM, Inc. in July of 2018 as an Administrative Professional working at the front desk.

While new to the housing industry, Kathy brings extensive experience to her role, having worked previously in both the public and private sectors as an HR generalist, IT business analyst and project manager, and operations manager for a small GIS consulting company.

Kathy has a B.A. in History from Spring Hill College in Mobile, Alabama.  She was born and raised in New Orleans (Geaux Saints!) but has called Phoenix home since 1987.  She has a teenage son, and 3 mini Aussie pups that admittedly run the household!

Kathy enjoys working on home improvement projects, strives to stay active and fit, and loves all types of music.  She has been a Board member of her central Phoenix neighborhood association for 10+ years, and appreciates the importance of community.  She is very excited to work for a company that is committed to helping others achieve housing stability and hopefully, a sense of community themselves.

Email:kathy@hominc.com

Direct:602.507.6726

Owner Support Specialist

Katlyn Taylor

Katlyn joined HOM, Inc., in April of 2019 as a Housing Specialist. Her responsibilities consist of assisting clients, providers and landlords with their initial move-ins, interim and annual re-certifications, unit transfers and other housing needs.

Katlyn comes from single-family property management and non-profit organization background history where she worked directly with those in the behavioral health system to be a mental health advocate and educator. She believes that by providing access to education and awareness on mental health, we can work to end the stigma around the community.

Currently, Katlyn is finishing up her Masters in Communication Studies, with plans to start her PhD in Health Communications shortly after. Born and raised in Northern California, Katlyn has traveled for the past 6 years and finally calls Arizona home. When she is not working or actively researching, she enjoys road trips and hiking, as well as being home with her cat and dog. In her spare time she likes to travel with her fiancé across the world and explore different cultures, traditions, and food.

Email:katlyn@hominc.com

Direct:602.507.6732

Adminstrative Assistant

Kendall Yee

Kendall Yee joined HOM, Inc., in October 2015 as an administrative assistant to the Lead Housing Program Specialists for the Special Programs Division. He has several years of experience in office administration and customer service. An Arizonan native, Kendall graduated from Arizona State University with a Bachelor’s Degree in Sociology. Although he is new to the housing industry, he is very eager to learn as much as he can and help out his fellow co-workers. He is also very interested in giving back to the community and strongly believes in what HOM, Inc. achieves on a daily basis. An avid music fan, Kendall regards The Beatles as the sole reason why he loves music and picked up a guitar. In his spare time, he also likes hanging out with friends and family, watching movies, and cheering on his Suns, Diamondbacks, and Sun Devils.

Email:kendallyee@hominc.com

Direct:602.507.4163

Housing Specialist

Leah Bond

Leah started with HOM, Inc., in May 2016 as a Housing Specialist.
Leah is extremely excited to move into the Lead Housing Program Specialist position August 1, 2017.
Her responsibilities include, but are not limited to, assisting clients, providers and landlords with their initial move-ins, interim and annual re-certifications, unit transfers and other housing needs.

Leah is not new to the housing industry and brings with her 7 years of experience working with HUD through Public Housing Authorities and Project Based Contract Administration Services out of Washington state serving the states of Washington, Nebraska, Utah, Hawaii and Southern California.

Leah decided to pursue her passion to help others and joined the HOM, Inc., team enthusiastically relocating to the Phoenix area in 2016 and is enjoying all the sights and adventures Arizona has to offer. She loves adventure and likes to explore and experience new things and places. Leah is originally from Colorado but has lived in Virginia, San Diego and Washington and is now excited to call Arizona home. Leah’s daughter is in college at Western Washington University in Bellingham so she still has ties to family and friends in the Great Northwest when the summers get too hot.

Leah is excited about growing with a progressive organization, working with community partners to end homelessness and looks forward to being an active part of a great team that believes in giving a hand up!

Email:leahbond@hominc.com

Direct:602.507.6741

Caseload:A New Leaf RRH Programs | Community Bridges RRH

Housing Specialist

Lucia Plazola

Lucía Joined HOM, Inc., in February of 2020 as a Housing Specialist. Her responsibilities consist of assisting clients with their initial move-in, annual re-certifications, interim, and other housing needs.

Although new to HOM, Inc., she brings four (4) years of experience as a HUD certified housing counselor and twenty (20) years of banking/mortgage experience. She moved to Arizona in November 1990 from her native country and learned English as a second language. She is passionate about helping others and believes in the Golden Rule “do unto others as you would have them do unto you.”

Lucía is a mother of four children, stepchildren, and has eight (8) beautiful grandkids. Lucía enjoys cooking, reading, volunteering, and spontaneous trips with her husband.

Email:lucia@hominc.com

Direct:602.296.6585

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: K & W

Housing Programs Supervisor

Marcie McFarlin

Marcie began her career with HOM, Inc., in October 2014, bringing twenty years of professional and project management experience with her. She takes pride in building and maintaining relationships in her professional life. Her tenure with the HOM, Inc., Special Programs Team built her foundation for program overview as well as operational knowledge.

Marcie is now the Supportive Housing Program Supervisor. Her primary responsibilities will be providing exceptional customer service to her internal team to meet not only program compliance, but also their own professional goals. She is honored to be a part of the great work HOM, Inc. is doing to end homelessness.

Marcie loves reading, listening to music, and cooking, though her favorite thing is camping with her family. She also spends every school year cheering on her Ohio State Buckeyes! O-H!

Email:marciemcfarlin@hominc.com

Direct:602.507.6749

Supervises Team Members:Misty Anderson, Monique Latoure, Erin Cochran, Denise Gonzales

Housing Location Specialist

Maritza Pina

Maritza Pina joined HOM, Inc., as a Housing Location Specialist in August 2019. Maritza’s responsibilities include owner outreach, housing search assistance, and other housing location needs. Maritza has previous experience in this role at HOM, Inc., and is excited to return to the role.

Maritza has years of experience in ending homelessness, previously working as Housing Stability Specialist for UMOM New Day Centers and Family Advocate for a Domestic Violence Shelter.

Born and raised in Phoenix, Arizona, Maritza enjoys spending time with her family, traveling, and exploring new adventures. Maritza lives in West Phoenix with her daughter and husband.

Maritza is extremely excited to be a part of the HOM, Inc., family again and is thrilled to continue the mission in ending homelessness.

Email:maritza@hominc.com

Direct:602.507.6748

Programs:Owner Outreach and Housing Search Assistance

Caseload:All Programs

Chief Executive Officer

Michael Shore

Michael Shore is President and CEO of HOM, Inc., a leader in permanent housing solutions for individuals and families experiencing homelessness.  HOM, Inc., partners with nonprofit and public agencies to operate Permanent Supportive Housing and Rapid Re-Housing programs to stably house over 3,500 formerly homeless households throughout Maricopa County.  Michael also works closely with public housing authorities in Maricopa County to increase access to mainstream housing programs for homeless and vulnerable households. 

Michael served as Director of Operations for the 100,000 Homes Campaign, a sector-building movement that helped to transform the nation’s response to chronic homelessness from 2012-2014.  He continues his involvement at the national level through speaking and consulting engagements and in the deployment of his new technology product, Padmission, a web-based housing search platform that helps connect participants in homeless housing programs with landlords and available units in communities.

Michael has a bachelor’s degree in Political Science from Arizona State University.  He also proudly serves as Chair of the board of directors for the Crisis Response Network.

Email:mikeshore@hominc.com

Direct:602.507.6745

Accounting Specialist

Michele Deppe

Administrative

Michele joined HOM, Inc., in March of 2016 as our Accounting Specialist. Michele is the first to hold this position at the company and is excited about co-creating this role. One of her most critical duties is processing housing and utility assistance payments to landlords and utility companies for participants in the Permanent Supportive Housing (PSH) and Rapid Re-Housing (RRH) programs. Michele also supports our CFO with processing of accounts payable and the monthly bank reconciliation process.

Michele was born and raised in Ohio and attended Edison State College and the George Washington University. In 1998 she moved to Arizona where she met and married her best friend and now husband.

She is new to the housing industry, but she brings attributes from her experiences in Large Machining, Mining and Aerospace. She previously performed duties as a Project Manager, Machine Shop Scheduler, Estimating, Sales and Payroll. Additionally, she has been recognized in Who’s Who Among American High School Students and Strathmore’s Who’s Who and several awards for her Sales Support and Management.

Fun Facts: In high school she participated in a German exchange program and spent several months in Germany learning all about the history, culture and people. In her free time, Michele enjoys traveling, live music, reading, ethnic foods, target shooting and spending time with her amazing family, which consists of two Australian Shepherd rescue dogs and Green Cheek Conure. She is extremely passionate and involved with several animal rescues and is very excited to work with all of the staff at HOM, Inc., to end homelessness in our communities.

Email:micheledeppe@hominc.com

Direct:602.507.6733

Quality Control Coordinator

Misty Anderson

Email:misty@hominc.com

Direct:602.507.6738

Housing Training Manager

Monique Latoure

Monique joined the HOM, Inc., team in February of 2017 as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Although Monique is new to housing she has over 10 years of experience in customer service. Monique takes pride in helping others, giving back and fighting to end homelessness. Monique is excited to join our team and looks forward to the new chapter in her career.

Monique is currently working on obtaining a degree in Elementary Education.

Monique was born and raised in San Diego, California and moved to Phoenix in March of 2011. Some of Monique’s hobbies include catching up on the newest series on Netflix, baking, spending quality time with her fur babies, and traveling which includes visiting San Diego as often as possible.

Email:monique@hominc.com

Direct:602.507.4161

Housing Inspector

Monique Lenoir

Monique started at HOM, Inc., in February 2020, as a Housing Inspector. Her primary duties include performing initial move-in inspections, annual inspections, special inspections, and home visits to ensure participating units meet Housing Quality Standards.

Monique is new to HOM, Inc. and the housing industry. However, Monique has extensive experience conducting inspections for the property insurance industry.  This experience has helped her develop an understanding of standards that help keep people safe.  Monique is looking forward to this awesome opportunity to work with great people and learn new skills.  She looks forward to being part of the HOM team and ending homeless in Arizona.

Monique is new to Arizona, originally from Chicago. In her spare time, she enjoys fishing, traveling, and exploring the great state of Arizona.

Email:mlenoir@hominc.com

Direct:602.296.6586

Housing Location Specialist

Morris Young

Morris has experience in real estate sales, property management, finance and social services. Morris’s primary responsibility at HOM, Inc., is outreach, education and recruitment of new landlords for our housing programs. Morris recently worked with Central Arizona Shelter Services and Arizona Housing, Inc., as a Housing Case Coordinator where he assisted chronically homeless individuals and helped them maintain housing.

Morris started with HOM, Inc., in August of 2017 and currently holds an active real estate license. He also owns a private real estate investment company, and is very familiar with working with investors, landlords and tenants.

A native of Detroit, MI, Morris attended University of Maine at Fort Kent where he earned an Associates of Arts Degree in Criminal Justice and majored in Bachelor of Science-Social Science. After college, he had the opportunity of playing pro basketball internationally.

Prior to returning to Arizona in 2013, he coached college, prep, and high school basketball. As a college coach, he helped his Alma Mater win 2010 Sunrise Conference Championship and earn a bid to NAIA DII Men’s Basketball National Tournament.

Morris has a passion for assisting others and is dedicated to ending homelessness.

Email:morris@hominc.com

Direct:602.507.6735

Housing Specialist

Nickcol Severado

Nickcol started with HOM, Inc., Feb 2020 as a Housing Specialist.  Nickcol is responsible for assisting clients, providers and landlords with initial move-in, unit transfer, annual recertifications, and other housing needs.

Nickcol is new to HOM, Inc., and the housing community.  However, she is excited to start a new adventure. Nickcol has worked with individuals with a disability for over eighteen (18) years, and specifically with individuals with Serious Mental Illness for fifteen (15) years.  She has experience working with Arizona Crisis Team (ACT), Supportive Care, General Mental Health Care, Long Term Care, and Connective Care.  She brings clinical experience and knowledge to the housing community. She is looking forward to continuing to assist clients in securing and maintaining housing in the community.

Nickcol was born and raised in California but has been in Arizona for thirteen (13) years. She and her husband have been married for seventeen (17) years.  They have three (3) daughters and a Shorkie. In 2011, Nickcol received her BS degree in Business Management.   She enjoys spending time with her family and traveling whenever possible.  Nickcol likes cooking, going to the movies, bowling, and trying new things.

Email:nickcol@hominc.com

Direct:(602) 296-6583

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: E and G

Housing Specialist

Noa Bailey

Noa joined HOM, Inc., in August of 2017 as a Housing Specialist. Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertification.

Noa has spent a majority of her career in property management where she developed a passion for providing great customer service. In this capacity, she helped end homelessness by partnering with various housing programs and providing housing units to individuals and families exiting homelessness. Noa strives to treat everyone with kindness and compassion as she provides invaluable service.

Noa’s interests are spending time with her family, hiking, traveling and raising her puppies.

Email:noabailey@hominc.com

Direct:602.507.6752

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: G, H, N

Housing Specialist

Noelle Brown

Noelle joined HOM Inc. in February of 2020. As a Housing Specialist dedicated to helping clients find a place to call home, her duties include assisting clients with initial move-ins, unit transfers, annual recertifications and other housing needs.

Noelle graduated from Arizona State University with a bachelor’s degree in Human Communication and is currently working on a Positive Behavioral Support graduate certificate at Northern Arizona University. She plans to obtain a master’s degree in Social Services within the next few years to provide greater service and understanding of our clients. Although new to the housing industry, Noelle does have experience working with the homeless population through her time at Community Bridges Inc. She also has volunteered as a Rehabilitation Advocate for individuals seeking a second chance in society which included housing location.

Noelle is from the Navajo reservation near the four-corners but has lived in Arizona since 2010. When she is not entertaining her husband and two young boys, she enjoys her time at the gym, trying new foods, and watching crime documentaries. 

Email:noelle@hominc.com

Direct:602.296.6582

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: R, and So-Sta

Housing Programs Supervisor

Nolan Losky

Nolan joined HOM, Inc., in October 2016 as a Housing Specialist and is responsible for assisting clients with their initial move-in, annual re-certifications, unit transfers, and other housing needs.

While new to HOM, Inc., Nolan brings over four years of previous housing experience working to assist families to overcome homelessness as a Housing Stability Specialist at UMOM New Day Centers. In 2014, Nolan received his Master’s degree from Concordia University in Human Services and also became a Certified Occupancy Specialist. Nolan looks forward to continuing his work to assist clients in securing and maintaining permanent stable housing in our community.

Nolan is originally from the Pacific Northwest but has lived in the Phoenix area for the past 10 years. Having grown up around water, he enjoys extended weekends at the beach with his dappled dachshund, Charlie, whenever the opportunity arises. Nolan is very excited about being part of the HOM, Inc., team.

Email:nolan@hominc.com

Direct:602.507.6974

Supervises Team Members:Joe Baker, Dawn Busch, Alyssa Weist, Nickcol Severado, Raul Placencio

Housing Programs Supervisor

Pamela Ramirez

Pamela is a Housing Programs Supervisor at HOM, Inc. Her primary responsibility is to provide exceptional leadership to her team. She will help them strive to meet program compliance and achieve their own professional goals. She is honored to be a part of the great work HOM, Inc. is doing to end homelessness. Pamela has been in the human services field for over 20 years. She believes that all people deserve to be treated fairly, respectfully, and with dignity. Pamela moved to Arizona in 2012. She graduated from Dickinson State University with a Bachelor’s Degree in Elementary Education, an Associate of Applied Science in Human Services & Associate of Arts degrees from Dawson Community College. Pamela is a member of the Arizona chapter of the National Association of Housing and Redevelopment Officials (NAHRO), and she has received certifications from Nan McKay for HCV Rent Calculation and Hearing Officer. Pamela is an avid reader, plays volleyball and loves spending time with my family and friends. She can be found each football season cheering on the Denver Broncos!

Email:pamela@hominc.com

Direct:602.507.6727

Supervises Team Members:Angela Ciavattone, Noelle Brown, Noa Bailey, Stella Darnall, Lucia Plazola, Jennifer Pimienta

Owner Support Specialist

Peggy Mangum

Peggy joined HOM, Inc. in November of 2003 as the Administrative Assistant; providing support to the Housing Specialists and management. In March 2005, Peggy moved into the Housing Specialist position. In February 2009, Peggy has moved on to her next challenge at HOM, Inc. as Owner Support Specialist.

As Owner Support Specialist, Peggy is responsible for processing lease renewals, which includes coordinating lease renewals with the annual recertification of participants, approving rent increases, determining rent reasonableness, negotiating lease terms and tracking all lease renewal processes to completion. Peggy also handles all changes in property ownership and/or management, manages the HAP direct deposit enrollment program and manages the processes for the disposition of security deposits, and claims for damages and vacancy loss.

Prior to joining HOM, Inc., Peggy worked in property management beginning in 1991. Beginning as an Administrative Assistant with a property management company, she dealt with the Section 8 HCV Program, Farmers Home Loan Administration, LIHTC Program and the Michigan State Housing Development Authority in areas of reporting and compliance. Peggy moved on to the position of Property Manager, overseeing management of a multi-family complex and new construction of a Section 42 LIHTC housing community, eventually managing four multi-family housing communities; serving as manager, leasing consultant and staff supervisor. Peggy decided to relocate to Arizona in 2003 from central Michigan to join her two sons and grandchildren.

Peggy has received certification in Housing Choice Voucher Occupancy, Certified Professional Secretary and has completed numerous seminars in Fair Housing, professional leasing and management training. In 2009, Peggy obtained her Arizona Real Estate License.

Email:peggymangum@hominc.com

Direct:602.507.6736

Housing Specialist

Raul Placencio

Raul started at HOM, Inc., in March 2020, as a Housing Specialist. His primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Raul is new to HOM, Inc., but not to the residential housing industry or working with individuals diagnosed with a Serious Mental Illness. He brings a combination of over three (3) years of experience working in residential housing and case management within Maricopa County. He has worked with several programs during his tenure as a Case Manager. Raul is excited to begin his career as a Housing Specialist for HOM, Inc., and looks forward to helping make a difference and end homelessness in Arizona.

Raul is a father of three children. In his free time, Raul enjoys spending time with family, camping, hiking, art, movies, watching his favorite NFL team the Dallas Cowboys, and making a positive impact on others.

“Valuable life experiences have provided me with an education that cannot be paid for, which I utilize daily in my personal and professional life.” – Raul Placencio

Email:raul@hominc.com

Direct:602.296.6589

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: P and Ste-Sz

Program Support Specialist

Shannon Greer

Shannon started at HOM, Inc., in October of 2017 as an Administrative Professional. In April of 2018 she took on the role of Program Support Specialist where she distributes start up boxes, schedules move out inspections and processes landlords’ claims for damages and/or vacancy loss.

Shannon is new to HOM, Inc., and housing, but has worked in the behavioral health field for over eight years. She has previous experience there as a Receptionist and Benefit Specialist.

Shannon is an Arizona native. In her spare time she loves spending time with her children, reading, trips to Disneyland and San Diego, and camping with her family.

Email:shannon@hominc.com

Direct:602.507.6728

Chief Programs Officer

Sharon Shore

Sharon Shore is the Chief Programs Officer and original founder of HOM, Inc., starting the company in July 1994 following a decade of service in the public housing industry and upon her recognition of the need for expertise in the administration of housing programs for homeless and special needs individuals and families.

Prior to her launch of HOM, Sharon spent over 10 years as an administrator of public and assisted housing. Sharon began her housing career as the Executive Director of the Casper, Wyoming public housing authority. Under Sharon’s leadership, the agency was recognized by HUD as the “Most Improved PHA” in the nation. Sharon grew the agency by over 550% in her tenure despite severe cuts to HUD’s budget for public housing. While at Casper, Sharon also served as a consultant for multiple housing agencies throughout the state of Wyoming and the western United States at the request of the Denver regional HUD office.

Sharon’s success in Casper led to her appointment by the Secretary of HUD as the Special Assistant to the Regional Administrator in the Denver Regional HUD Office. Sharon served in this role until her relocation to Arizona in 1990, where she continued her path in public housing innovation. Sharon worked as a consultant for the City of Scottsdale where she oversaw the process of bringing all of the assisted housing programs in the Scottsdale jurisdiction into City operations from Maricopa County who previously controlled the programs. Sharon then served as the Director of the agency for two years before starting HOM, Inc.

Sharon’s vision and entrepreneurial leadership quickly established HOM as the primary provider of permanent supportive housing for the Maricopa County Regional Behavioral Health Authority (RBHA).  As a result of HOM’s efficient and effective program administration, the RBHA and later Arizona Behavioral Health Corporation (ABC), were highly successful in securing additional HUD Continuum of Care funding for several years, expanding the programs to serve over 1,600 households on a monthly basis throughout Maricopa County. 

Ever the entrepreneur, Sharon, together with her husband, spent 2000-2010 acquiring, growing and selling what would become a highly successful design and manufacturing retail décor firm for several national and international food and grocery chains.  During this time, Sharon sold HOM to her son, Michael Shore. 

Sharon returned to HOM in the fall of 2011 as a consultant to lead the development of Desert Leaf Apartments, a Permanent Supportive Housing (PSH) project, in partnership with A New Leaf, in Mesa.  As the Project Manager, Sharon was responsible for the acquisition of the 50+ year-old, 20-unit property, relocation of existing residents, and securing and finalizing of funding from the City of Phoenix, City of Mesa and Magellan Health Services ($1.9MM).  She oversaw and managed the development of the rehabilitation standards, bid letting, contract award, contract compliance and Section 3 and Davis Bacon Labor Law compliance.  The project included replacement of major systems including roofs, HVAC, electrical, plumbing, fixtures, appliances, landscaping, laundry facilities, and a parking canopy.  The entire process from acquisition to lease-up was completed in eleven (11) months.

In 2012, Sharon returned to full-time employment as the Director of Business Development for the company, assisting with business expansion and retention efforts and start-up of new projects.  In March 2015, Sharon transitioned to her current position of Chief Programs Officer, where she is responsible for the management and oversight of all of the housing programs and other services provided to HOM partners and customers.  Sharon supervises all program team members and is the primary point of contact for our partners for all housing program-related matters. 

Sharon has been recognized by Working Woman Magazine for General Excellence in their Entrepreneurial Excellence Awards and was the recipient of the Woman of Achievement award as presented by Maricopa County YWCA. 

In her spare time she enjoys spending time with her three grandchildren, gardening, golfing and exploring new places. 

Email:sharon@hominc.com

Direct:602.507.6746

Housing Specialist

Stella Darnall

Stella started at HOM, Inc., in January 2020, as a Housing Specialist.  Her primary responsibilities include assisting clients with initial move-in, unit transfer, annual recertifications, and other housing needs.

Stella is new to HOM, Inc., but not to the housing industry.  She has a background in real estate specializing in residential and property management.  She has worked with several programs during her time in the real estate industry providing education and resources to clients such as first-time home buyers and Veterans.  She’s excited to begin her career as a Housing Specialist for HOM, Inc., and looks forward to helping make a difference and end homelessness in Arizona.

Stella is married and is a mother to her 10-year-old son Elijah, and her fur babies Boris, an Italian Mastiff and Olivia, a Yorkshire Terrier.  In her free time, Stella enjoys traveling with her family, catching up on British TV shows, and volunteering.  She is an avid Chicago Cubs fan and loves deep dish pizza.

Email:stella@hominc.com

Direct:602.507.6754

Programs:ABC Supportive Housing

Caseload:Participants w/Last Names: F, I, Me-My

Owner Support Supervisor

Trevor Thundershield

Trevor joined HOM, Inc., in February of 2014 as a temporary part-time employee. He was hired full-time in July 2014, where he assumed the role of Program Support Specialist. His responsibilities included scheduling HQS inspections, conducting internal quality control file audits, lease renewal processing, distributing start-up materials, and executing any other special jobs assigned to him. In November 2017, he assumed the role of Owner Support Supervisor, where he will oversee the day-to-day operations of the Owner Support administrative staff and HQS Inspections.

Trevor moved to Arizona in 2009. He graduated Magna Cum Laude from The University of Arizona with a Bachelor’s Degree in Multicultural Relations, a comprehensive study of Communications, Sociology, Psychology, Philosophy, and Anthropology.

Additionally, he brings attributes from his experience in the non-profit sector and high-end hospitality. He previously performed duties as Instructor and Coordinator for an internationally recognized employment training program, which provides high school students and young adults with significant disabilities quality internships for hands-on training and career exploration. Additionally, his experience with high-end hospitality on the beaches of Northwest Florida has instilled strong principles of customer service and a passionate service-first attitude.
Fun Facts: In 2009, Trevor spent six months thru-hiking the Appalachian Trail, which spans the east coast of the U.S. from Georgia to Maine and encompasses nearly 2200 miles. He also lived in Nanjing, China, during the Fall of 2010, where he studied and received a Certificate in International and Intercultural Communication. In his free time, he enjoys traveling, watching and attending sporting events, and spending time with his amazing family.

Email:trevor@hominc.com

Direct:602.507.6744

Supervises Team Members:Owner Support Department