Our Impact
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Housing Assistance Payments (HAP) Contract
A Housing Assistance Payments (HAP) Contract is an agreement between HOM, Inc. and a property owner that allows rental assistance to be provided on behalf of an eligible household in the PSH program.
Under a HAP Contract:
- HOM enters into an agreement with the property owner for a specific unit and household
- HOM provides housing assistance payments directly to the owner for the contracted unit
- The tenant resides in the unit while receiving assistance through the PSH program
- Payments are issued according to the terms of the HAP Contract
The HAP Contract applies only to the specific household and unit identified in the agreement.
Landlord Information Packet
The Landlord Information Packet provides essential program forms and guidance for participating landlords.
It includes:
- Overview of the Permanent Supportive Housing (PSH) Program
- Request for Tenancy Approval
- Lead Warning Statement
- W-9 for Payee (Taxpayer Identification Request)
- Payment Authorization Form
- Housing Quality Standards (HQS) Landlord Tip Sheet
The PSH program is administered in accordance with applicable federal, state, and local regulations and program requirements.
Notices & When to Reach Out
Please contact HOM when you need assistance or are required to submit updates related to a tenancy.
Common reasons to reach out include:
- Lease renewals or lease changes
- Rent adjustments or payment questions
- Tenant move-in or move-out notices
- Changes in ownership or property management
- Compliance or program requirement questions
- Support with tenancy concerns
Timely communication helps ensure accurate payments and smooth program operations.
Need Portal Access?
The HOM landlord portal provides access to tenancy information, program documents, and support tools for participating landlords.
Do you currently have HOM-assisted tenants?
Yes
If you are currently leasing to a HOM participant and need portal access, please contact Landlord Support.
Email: landlordsupport@hominc.com
No
If you do not currently have HOM-assisted tenants, you may list available units through Padmission Connect to be considered for future housing placements.
Inspections
All inspection requirements, checklists, and standards are available through our inspection resources below.
Inspection Resources
- Housing Quality Standards (HQS) Checklist
- HQS Landlord Tip Sheet
- NSPIRE Inspection Standards & Guidance
These resources will help you prepare your unit for inspection and understand program requirements.
Contact Landlord Support
For questions about leasing, inspections, payments, or program participation:
Email: landlordsupport@hominc.com
HOM appreciates your partnership in expanding access to safe and stable housing through our rental assistance programs.
Benefits to Property Owners and Managers
Reduced Marketing Costs. Save your marketing budget by working with HOM to fill vacancies quickly. We always have participants searching for housing!
HOM Team Member Support. HOM team members are prompt, courteous and knowledgeable and dedicated to assist you.
Free Vacancy Listings. List and market your properties and available units for FREE on Padmission, our online housing search platform for participants and case managers.
Supportive Services Support: HOM’s partners provide case management and wrap-around supportive services to tenants in the programs.
Monthly Payments. Receive ongoing monthly HOM housing assistance payments via direct deposit on the first day of the month.
Loss Reimbursement. HOM housing programs provide landlords reimbursement for tenant-caused damages and vacancy loss.
