How HOM’s Housing Programs Work in Arizona
Finding stable housing takes collaboration. HOM works with participants, property owners, service providers, and community partners to create successful housing opportunities across Arizona.
While property owners play an essential role in the housing process, there are several steps that happen before a participant begins looking for a home. Explore the process below to see how participants enter HOM-assisted programs, find housing, complete lease-up, and receive ongoing assistance.
Explore How It Works
HOM partners with property owners and managers to expand access to quality housing while supporting successful tenancies. Property owners receive reliable rental assistance, dedicated support, and guidance throughout the leasing process.
Explore our interactive guide below to learn more. Click an icon to learn more about each step.
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Before the Housing Search: Program Entry
Before a participant begins searching for housing, they have already completed several steps to enter a HOM-assisted housing program. Depending on the program, the process may include:
Referral
Participants are referred to an appropriate housing program through community partners or established referral systems.
Eligibility
Program eligibility is reviewed based on the requirements of the specific housing program.
Waitlist or Enrollment
Eligible participants may enter a program waitlist or proceed to enrollment based on program requirements and availability.
Briefing & Intake
Participants complete required intake activities and receive information about their housing assistance, responsibilities, and next steps.
Housing Search
Once ready to search for housing, participants begin identifying available homes that meet program requirements and their individual needs.
This is where partnerships with Arizona property owners become especially important.
Two Tools. Two Different Purposes.
Whether you want to make available units accessible to HOM participants or already manage HOM-assisted tenancies, HOM provides two Padmission tools to support different parts of the process.
List and connect available housing.
Padmission Connect helps property owners share available units with housing programs and participants searching for housing. Add properties, update availability, and keep important unit and tenant criteria current in one centralized housing search platform.
Best for: Property owners and managers with available units who want to connect with housing opportunities.
Questions about partnering with HOM?
Manage HOM-assisted tenancies.
Padmission Journey is the landlord portal for property owners and managers with HOM-assisted tenants. Access important tenancy information in one place, including payment history, document uploads, inspection results, and property management access.
Best for: Current HOM landlords and property managers managing HOM-assisted tenancies.
Trouble logging in or have questions?
Approve a Tenancy
Property owners continue to use their standard rental application, screening criteria, and leasing policies. HOM verifies eligibility for the applicable housing program and rental assistance; property owners determine whether an applicant meets their property’s rental criteria.
Important: HOM does not conduct credit checks or criminal background checks as part of determining program eligibility. Property owners should follow their own established screening policies and applicable fair housing requirements.
Once an applicant is approved by the property owner, a Request for Tenancy Approval (RFTA) is submitted to begin the lease-up process.
The RFTA includes:
- Lease information
- Payment information
- Rent reasonableness documentation
- Required program forms
HOM team members will review the submission and coordinate the appropriate next steps. Depending on the housing program and the assistance needed, different HOM team members may work directly with the property owner throughout lease-up.
Inspections
Before rental assistance can begin, the unit must successfully complete the inspection required by the applicable housing program.
The inspection helps ensure the home is safe, decent, and meets applicable requirements before move-in. Recurring inspections may also be conducted to verify continued compliance, with additional inspections scheduled when required.
Inspection Resources
- Housing Quality Standards (HQS) Checklist
- HQS Landlord Tip Sheet
- NSPIRE Inspection Standards & Guidance
These resources can help you prepare your unit for inspection and understand applicable program requirements.
Move-In
After the lease is executed and all program requirements have been completed, rental assistance begins.
Program benefits may include:
- Rental assistance paid directly to the property owner through direct deposit.
- Reliable monthly payments in accordance with program requirements.
- Participants contributing the portion of rent required under their housing program.
- Adjustments to rental assistance when participant income or circumstances change, in accordance with program guidelines.
Direct deposit provides fast, secure, and dependable payment processing.
During the Tenancy
Long-term housing success depends on ongoing collaboration between property owners, participants, HOM, and community partners.
Participants receive rental assistance through HOM, while supportive services are provided by partner agencies based on the participant’s program and individual needs.
Property owners also receive ongoing support from HOM throughout the tenancy. Our team is available to answer questions, coordinate with partner agencies when appropriate, and help address tenancy concerns before they become larger issues.
Move-Out
When a tenancy ends, HOM works with property owners to help ensure a smooth transition.
If an eligible tenancy qualifies for available risk mitigation protections under the applicable housing program, property owners may submit the required documentation for review in accordance with current program guidelines.
Our team is available to answer questions regarding lease completion, inspections, and program requirements throughout the move-out process.
Notices & When to Reach Out
Please contact HOM when you need assistance or are required to submit updates related to a tenancy.
Common reasons to reach out include:
- Lease renewals or lease changes
- Rent adjustments or payment questions
- Tenant move-in or move-out notices
- Changes in ownership or property management
- Compliance or program requirement questions
- Support with tenancy concerns
Timely communication helps ensure accurate payments and smooth program operations.
Contact Landlord Support
For questions about leasing, inspections, payments, or program participation, email:
HOM appreciates your partnership in expanding access to safe and stable housing through our rental assistance programs.
